Terms
Terms of service
Last updated 15 September 2026.
1. The service
SpadeReady writes, prints and posts letters to homeowners in your council area who have applied for planning permission for an extension, loft or conversion, under your firm’s brand. A first letter goes out after the application is published and a second if permission is granted. No homeowner receives more than two SpadeReady letters in any 30 days, so a letter may be left out for that reason.
2. Subscription and price
The subscription is the monthly price shown on your council's page when you claim -- £99, £149 or £249, set by how many letters that council's planning register produces over the trailing twelve weeks -- billed by card through Stripe from the day you claim. The £149 and £249 plans cover a letter when the planning application is published and a second when permission is granted; the £99 plan covers the second letter alone. If we ever agree a different plan with you, it applies from your next batch of letters and not to one already scheduled. The price you claim at stays yours for as long as your subscription stays active.
3. No contract
There is no minimum term. You can cancel at any time from the link in any of our emails or by emailing hello@spadeready.co.uk, and you will not be billed again.
4. Exclusivity
Only one firm can hold a council area at a time: while you hold it, you are the only builder we write to that area’s homeowners for. An area is held for you from the moment your card is accepted. While a checkout is in progress the area is reserved for a few minutes. If you cancel, the area is released to other firms at the end of the period you have paid for.
5. Approval before anything is sent
No letter is printed or posted without your approval. Each week we send you the week’s letters and you approve them with one tap. Letters quote only the price bands you have given us. You are responsible for the accuracy of your brand details and price bands; we are responsible for the data-source line and opt-out footer, which cannot be removed.
6. Data
Homeowner data comes from the public planning register and is handled as described in our privacy notice. You must not use addresses we share with you for anything other than responding to the letters, and you must pass any opt-out you receive to us the same day.
7. What we do not promise
We cannot guarantee that any letter will lead to an enquiry or a job. Our liability to you is limited to the subscription fees you have paid in the previous three months. Nothing in these terms limits liability that cannot be limited by law.
8. Who you are dealing with
SpadeReady is a trading name of Tomas Drenik. These terms are governed by the law of England and Wales.
See also our privacy notice.